Benefit Overview
The Employee Assistance Program (EAP) provides confidential, no-cost support for employees who need help managing personal, family, financial, or work-related challenges. Through the EAP, you and your immediate family members can access licensed professionals for counseling, referrals, and specialized guidance to help maintain balance and well-being.
Available to all Eaton RESA employees with Life or Disability Insurance through NIS. EAP services are free and confidential.
Key Details
The EAP offers around-the-clock access to professional assistance and short-term counseling to help you handle life’s challenges, big or small.
| Service | Details |
| 24/7 Access | Masters-degreed counselors available by phone anytime, day or night |
| Confidential Counseling | Up to three in-person or virtual assessment and counseling sessions |
| Legal Assistance | Telephone or one in-person consultation with an attorney |
| Financial Assistance | Telephone consultation with a financial consultant for help with budgeting, taxes, and debt management |
| Eldercare Assistance | Guidance with Medicare, retirement emotions, and legal aspects such as estate planning |
| Childcare Assistance | Information and referrals for childcare providers, programs, and parenting resources |
| Memorial Planning Assistance | Help coordinating funeral or memorial services and estimating associated costs (for Life Insurance beneficiaries only) |
For more information, please refer to the Documents section below.
How It Works
When you contact the EAP, trained counselors from Morneau Shepell will assess your needs and connect you with the appropriate professional support. This could include short-term counseling, referrals to community resources, or connections to legal and financial professionals. All discussions are completely confidential and protected by law.
Common Reasons to Contact the EAP
- Stress, anxiety, or depression
- Family or relationship conflict
- Parenting or childcare issues
- Substance abuse or addiction concerns
- Workplace or career stress
- Financial or legal difficulties
- Loss, grief, or adjustment challenges
Who This Benefit Is For
The EAP is designed for employees and their immediate family members who may need support managing emotional, financial, or personal issues that affect their well-being or job performance.